Supporting mindset growth in your team

Post 4 of the series: unlocking potential with a growth mindset.

Even in teams that value learning, resistance can show up. It might sound like:

  • “That’s not how we do things here.”

  • “I’m just not good with tech.”

  • “We tried that once. It didn’t work.”

These aren’t just excuses. Often, they’re protective beliefs – shaped by past experiences, fear of failure or a lack of psychological safety. This is where a growth mindset matters most.

Whatever it is, the way you tell your story online can make all the difference.


Why resistance is normal – and human

Change can be uncomfortable. And people don’t resist change because they’re lazy or negative – they resist it because they’re unsure, afraid, or unconvinced it will be safe to try.

Fixed mindset habits are often self-protection: "If I don’t try, I can’t fail." Recognising this helps leaders respond with empathy instead of frustration.

Signs of fixed mindset thinking at work

  • Over-focus on being right

  • Avoiding feedback or reflection

  • Reluctance to take on new tasks

  • Blaming others when things go wrong

  • Downplaying the effort of others who are learning

Spotting these signs is not about labelling people – it’s about seeing where support is needed.

5 gentle ways to shift the mindset

  1. Reframe failure as learning.

    Share stories (including your own) where mistakes led to insights.

  2. Celebrate small risks.

    When someone tries something new – even if it’s not perfect – acknowledge the effort.

  3. Make feedback normal.

    Regular, low-stakes feedback builds safety and curiosity.

  4. Ask better questions.

    Instead of "Why did this happen?" ask "What did we learn?" or "What would we try differently?"

  5. Model being a learner.

    Talk openly about what you’re still figuring out. This invites others to do the same.

Mindset shift takes time

You won’t flip a team mindset overnight. But with patience, openness and a bit of structure, things do shift. Curiosity grows. Blame softens. People start to see themselves differently – and that’s where real change begins.

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How leaders can create a culture of learning and resilience